By Weston Cooper, Storage.com

Self Storage NewsStorQuest Self Storage Employees Taking Part in SoCal ‘Rock n’ Reggae 5K’ Charity Event

Employees of StorQuest Self Storage facilities in Southern California have formed a team to run in the Rock n’ Reggae 5K charity event at the Rose Bowl in Pasadena, CA. The StorQuest Team hopes to raise $10,000 to benefit NextStep, a nonprofit organization that provides fitness, health, and wellness facilities for individuals with paralysis. Proceeds from the race, coupled with the Pasadena Triathlon and Duathlon, will go towards funding NextStep’s Los Angeles facility.

The StorQuest Team has made a fundraising website to collect donations from friends and family. The company plans to match its employees’ donations up to $5000.

Along with the races on March 15, the 8th annual event will feature a concert by The Wayward Sons and 80 Proof, a beer garden, and food trucks. Around2,000 people are expected to attend, and racers are encouraged to dress in reggae-themed costumes.

Sources: Pasadena TriathlonStorQuest Team Page

Carol Krendl to Help Revamp OpenTech Self-Storage Call Center

OpenTech Alliance Inc. has partnered with Carol Krendl, CEO of employee-evaluation firm SkilCheck Services Inc., to redesign its call-center services. Krendl will help OpenTech, a Phoenix-based provider of self-serve kiosks, call-center services, and other technology for the self-storage industry, advance its training curriculum and further develop the company’s cloud-based sales and service application, LiveAgent.

“We are excited to have Carol contributing to our education and training process. The addition will greatly improve the skill set of our storage counselors and provide our call-center clients with a level of knowledge and expertise that is not currently available in the industry,” said president and CEO of OpenTech, Robert Chiti. “Carol has been listening to and rating self-storage phone calls for years. She has heard it all and knows what works.”

Source: Inside Self-Storage